Welcome to the NEW Technology Services Helpdesk
The VBISD Technology Services Department has discontinued
the use of SchoolDude for the reporting of technology related issues. Technology issues, requests, and problem
reports will now be received through a dedicated helpdesk. This will make it easier for our staff to
address the tech needs of VBISD as effectively as possible.
How it works:
Call, email us, or fill out our web form. If you call us, we will ask you for some information and try to help you fix the problem over the phone. If you email us or use the web form, we will call you back to try to help you fix the problem and get more information. If we can’t fix your problem over the phone, we will send someone to your location to help you.
How to contact us:
Information we will need from you:
Things to keep in mind:
· Remember: Your issue will be resolved faster if you call or email us rather than knock on our door or stop us in the hallway